The other night some friends and I were discussing our health care and I said that I’ve always been very well treated by both my insurance company and every health care provider I’ve had. I mentioned that I I was amazed that with all they do, they find time to write all those notes and cards, and call to make sure their patients are feeling better.
I was met with a blank stare.
Am I the only one who gets hand-drawn cards from nurses and calls from insurance reps? Tell me I’m not alone in this.
Also, when you go to the bank, they give you a cookie, right?
Tell me nice stories.